pAInpoint.solutions
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How pAInpoint Works

pAInpoint is a managed AI Chat Agent for your website. We read your site, build the knowledge base, and configure the agent for you, so there is nothing to build or train yourself. From there it is yours: everything is visible in your dashboard, and you decide what changes and when.

The journey: demo → buy → install

There's no "create an account and fill out a setup wizard" step. You start by seeing the agent work on your own website, then decide.

  1. Get a free demo. Enter your website address and we build a live AI Chat Agent trained on your real content, usually in a few minutes. No account, no credit card. Your demo stays available for 7 days. See Getting Started.
  2. Buy your plan. When the demo convinces you, pick a plan and pay. That creates your account and turns the demo into a live agent, ready to install. It's the full product, backed by a 14-day money-back guarantee. See Money-Back Guarantee.
  3. Install the widget. Paste one line of code on your site so visitors can chat. See Installing the Widget.

Your dashboard

The dashboard is your home hub. After signing in you land on your dashboard, which shows a card for each product on your account.

It shows a card for AI Chat, your AI Chat Agent sites, which is the subject of these docs.

Inside an AI Chat site

Open a site from the AI Chat area to reach its detail page. Each site has these tabs:

  • Conversations. Read every conversation, see which were escalated, and resolve them. See Conversations & Escalations.
  • Knowledge. What your agent has learned, plus rescraping, custom knowledge, facts, and file uploads. See Knowledge Base.
  • Analytics. Usage and quality metrics once traffic flows. See Analytics.
  • Settings. Business name, tone, escalation contact, allowed origins, and the appearance editor. See Customizing Your Agent.
  • Team. coming soon. Multiple users per account is on the way.
  • Add-ons & Upgrades. Enable extras like Multilingual or White-label.
  • Installation. Your embed snippet and website ID. (This tab hides itself once your widget has checked in from your live site.)

What your agent will not do

Being clear about the limits is part of the product:

  • It will not invent an answer. If your pages do not cover the question, it says so and offers to put the visitor in touch with your team rather than guessing at your hours, your prices, or your availability.
  • It will not make up a link. It only shares URLs that appear in your own content.
  • It will not give medical advice, or diagnose, or recommend treatment, even on a healthcare site. It can relay what your pages say and then hand off to a person.
  • It will not wander off topic. Ask it something unrelated to your business and it will say so and steer back.
  • It will not act on your account. No agent, including one you connect yourself, can spend money, change your plan, delete your account, or alter who has access.

Account-level settings

Outside any single site, the Account area covers your profile and contact details, notification preferences, billing, and privacy/data controls. See Account & Notifications and Privacy, Data & Security.

What's next